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Keep Gambling in Balance

Gambling should be entertainment, not a source of income or a way out of debt. Keep track of both the time you spend playing and the money you spend. If play starts affecting everyday life or costs more than you can afford, use the controls in your account and consider independent support.

Set limits before play takes over

Deposit, loss and wager limits can each run per day, per week or per month. A lower limit takes effect immediately. Raising one needs your confirmation by e-mail, and the higher figure starts only once your earlier limit of that type has run out.

Cryptocurrency payments work differently from other methods, so deposit limits may not always stop crypto deposits. You can use other available payment methods and responsible gambling controls if you need deposit restrictions.

Set personal limits in your profile or ask for help through live chat or e-mail support.

Take a cooling-off period

A cooling-off break can last one week, or one, three or six months. It applies immediately. During the break, fiat deposits are blocked and you are excluded from promotional offers, but you may still withdraw remaining funds.

Some crypto deposits may still be processed because of the technical nature of cryptocurrency transactions. When the chosen cooling-off period expires, your account is reactivated automatically.

Choose self-exclusion

Self-exclusion can be set for 6 months, 9 months, 1 year or with no end date. It disables your account immediately and removes access to promotional offers for the selected period. Fiat deposits are blocked.

You can still request withdrawal of a remaining balance through support. Any successfully processed crypto deposits that reach the account may also form part of that balance, and payments remain subject to our limits. Self-exclusion does not exempt you from verification when it is required to process your funds.

You can activate self-exclusion in your profile or contact us through live chat or e-mail support.

Get independent help

Independent organizations that offer consultation and support include:

Keep minors away from gambling

We accept players aged 18 or over. We may request proof of age, and access will be denied if you have not reached the legal age to play.

Parents and guardians should keep children from accessing gaming services. Filtering software can help limit access on shared devices.

How we may respond

We screen activity for signs of gambling addiction under our internal rules. When we see such signs, we may close the account and stop access to our games. Personal limits, cooling-off and self-exclusion are available before play becomes harder to control.

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